Privacy Policy

Last updated: 27 April 2026

1. About This Policy

This Privacy Policy describes how Mos Utility Private Limited ("Mos Edu Seva", "we", "us" or "our") collects, uses, stores and shares information about users of the LearnAcadme website and services (the "Platform"). By using the Platform, you consent to the practices described in this policy.

2. Information We Collect

a. Information You Provide

• Account details: name, email address, mobile number and password when you sign up.
• Profile details: any optional information you choose to add (such as profile picture, educational background or interests).
• Payment details: billing information collected by our payment partner (e.g. Razorpay). We do not store full card numbers or CVVs on our servers.
• Communications: messages, queries, feedback or support requests you send to us.

b. Information Collected Automatically

• Usage data: pages visited, time spent, courses accessed, completion progress and similar interaction data.
• Device & technical data: IP address, browser type, operating system, device identifiers and approximate location based on IP.
• Cookies & similar technologies: used to keep you signed in, remember preferences and improve performance and analytics.

3. How We Use Your Information

• To create and manage your account and provide access to purchased courses.
• To process payments, send invoices and prevent fraudulent transactions.
• To personalise your learning experience and recommend relevant content.
• To send important service-related communications (such as enrolment confirmations, password resets and policy updates).
• To send marketing communications about new courses or offers, where you have opted in. You can unsubscribe at any time.
• To analyse, improve and secure the Platform.
• To comply with legal obligations and respond to lawful requests.

4. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Platform (e.g. payment gateways, email service providers, cloud hosting and analytics providers), under appropriate confidentiality and data-protection terms.
• Legal authorities where disclosure is required by law, court order or to protect our rights, users or the public.
• Business transfers in connection with a merger, acquisition or restructuring, in which case we will ensure your data continues to be protected.

5. Cookies

We use cookies and similar technologies to operate and improve the Platform. You can control cookies through your browser settings; however, disabling certain cookies may affect functionality such as staying signed in or saving preferences.

6. Data Retention

We retain your personal information for as long as your account remains active or as needed to provide our services, comply with legal obligations, resolve disputes and enforce our agreements. You may request deletion of your account at any time by writing to info@moseduseva.com.

7. Data Security

We implement reasonable administrative, technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your information, subject to applicable legal exceptions.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please email info@moseduseva.com.

9. Children’s Privacy

The Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information without parental consent, please contact us so we can take appropriate action.

10. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

11. International Users

The Platform is operated from India. If you access it from outside India, please be aware that your information may be transferred to, stored and processed in India.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page along with a revised "Last updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at info@moseduseva.com or write to:

Mos Utility Private Limited
12th Floor, First Avenue, Above Kia Motors Showroom,
Goregaon–Mulund Link Rd, Malad West,
Mumbai, Maharashtra 400064, India.

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