Frequently Asked Questions

LearnAcadme is an online learning platform by Mos Utility Private Limited (Mos Edu Seva) offering industry-relevant courses in technology, design, business, and cybersecurity. Our goal is to make high-quality, career-focused education accessible and affordable for everyone.

Our courses are open to students, working professionals, freelancers, and anyone interested in upskilling. Most beginner-level courses have no prerequisites; advanced courses list any required background on the course detail page.

All LearnAcadme courses are fully self-paced. Once you enrol, you can access the lessons and resources at any time and learn at a speed that suits your schedule.

On the home page, choose a course under "Choose Your Path", click Buy Now, and complete the secure checkout. You will receive an email confirmation, and the course will appear in your "My Courses" dashboard immediately.

After successful enrolment, you receive lifetime access to the course content, including all future updates, unless stated otherwise on the course page.

Yes. The platform is fully responsive and works on smartphones, tablets, laptops, and desktops with any modern browser.

We accept all major credit and debit cards, UPI, net banking, and popular wallets through our secure payment partner Razorpay. All transactions are encrypted and PCI-DSS compliant.

Yes, an invoice with GST details (where applicable) is automatically emailed to your registered email address after each successful payment.

EMI options may be available on supported credit cards through Razorpay at the time of checkout. Available plans depend on your card issuer.

Yes. On completing a course you receive a digitally verifiable certificate of completion that can be shared on LinkedIn, your CV, or with employers.

Our certificates are issued by Mos Utility Private Limited and reflect the skills you have learned. They are widely accepted by employers as proof of upskilling, though they are not equivalent to a university degree.

Reach out to our support team at info@moseduseva.com with a short description of the issue and screenshots if possible. We typically respond within 24 hours on working days.

Click Forgot password? on the login screen and follow the instructions sent to your registered email. If you do not receive the email within a few minutes, check your spam folder or contact support.

Refund eligibility, timelines, and exclusions are detailed on our Refund Policy page. Please review it before purchasing a course.