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We’re Here to Help

Have a question about a course, your account, payments, or certificates? Our support team is ready to assist you.

Reach Out to Us

The fastest way to get help is by emailing us with a short description of your query. Please include your registered email address and any relevant order or course details so that we can resolve your issue quickly.

Email Support

info@moseduseva.com

Response within 24 hours

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Corporate Office

12th Floor, First Avenue,
Above Kia Motors Showroom,
Goregaon–Mulund Link Rd,
Malad West, Mumbai,
Maharashtra 400064

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Support Hours

Monday – Saturday
10:00 AM – 7:00 PM IST
(Closed on Sundays & public holidays)

What to Include in Your Message

To help us resolve your query as quickly as possible, please share the following details when you write to us:

  • Your full name and registered email address.
  • The course name and order or transaction ID, if applicable.
  • A clear description of the issue or question.
  • Screenshots or screen recordings, where relevant.

Common Topics

  • Course access & login issues — trouble signing in, password resets or content not loading.
  • Payments & invoices — failed transactions, duplicate charges or invoice copies.
  • Certificates — issuing, downloading or correcting your name on a certificate.
  • Refunds — eligibility and processing as per our Refund Policy.
  • General feedback — suggestions or improvement ideas for our platform.

For policy details, please refer to our Terms & Conditions, Privacy Policy and Refund Policy.

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